What Does It Mean to Be an American Standard Customer Care Dealer?

american-standard-equipment-2Efficient Climate Control is proud to be an authorized American Standard Customer Care Dealer. American Standard Heating & Air Conditioning is the industry leader in HVAC systems, known for reliability, sustainability, air quality and customer care. They take great pride in providing top-notch customer service, and handpick Customer Care Dealers that have a proven commitment to excellence.

Advantages of Working With a Specialized Customer Care Dealer

Not just any HVAC representative can wear the American Standard Customer Care Dealer badge. This recognition must be proven through a commitment to service and properly trained staff. If you’re working with a Customer Care Dealer, you can feel confident knowing they have a commitment to the following:

  • Product Knowledge Experts: Customer Care Dealers are up-to-date on the latest technology and products, so they are able to provide recommendations for maximum efficiency and comfort to best meet your needs. Staff training is a top priority.
  • Commitment to Customer Service: Providing excellent customer service is critical, and Customer Care Specialists are committed to listening to your needs and responding quickly and appropriately. Efficient Climate guarantee a 100% customer satisfaction.  
  • Seek Feedback: The Customer Care program prides itself on providing great customer experiences, and are always looking for ways to improve. It welcomes feedback, and provides a homeowner satisfaction survey to learn and maintain this satisfaction.

For more information, or to talk with an authorized American Standard Customer Care Dealer contact us today. Efficient Climate Control has served The Woodlands and surrounding areas for over 30 years and look forward to providing quality customer service to to you.

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